1. Categories of Information We Collect
We collect personal information necessary to provide e-commerce services, process orders, and communicate effectively with customers. The information collected falls into the following categories:
- Identity & Contact Data: Full name, shipping address, billing address, email address, and phone number.
- Transactional Data: Items purchased, order reference numbers, payment receipt metadata, and support correspondence.
- Technical Telemetry: IP address, browser type, device information, and session cookies for cart maintenance.
2. Lawful Grounds & Purposes of Processing
We process your personal data under strict legal bases, including performance of contract (fulfilling your purchase), compliance with accounting and tax laws, and legitimate interests in maintaining storefront security.
4. Security Standards & Data Retention
All personal information is protected behind firewalls, strict role-based access controls, and SSL encryption. Transactional records are retained only for the duration required by applicable financial auditing laws.
5. Your Consumer Privacy Rights
Depending on your jurisdiction, you possess specific consumer privacy rights regarding your data:
- Right of Access: Request a copy of personal information held about you.
- Right to Rectification: Update or correct inaccurate order or profile data.
- Right to Erasure: Request deletion of non-legal operational data.
6. Privacy Inquiries
To submit a privacy inquiry or data request, please email andy.dev.uae@gmail.com.